BOOKING A TREATMENT
For a dedicated treatment we recommend you book a free personalised consultation with one of our expert SPA THERAPIST

ARRIVAL AT THE SPA
We suggest arriving at the spa at least 15 minutes before your appointment; arriving late unfortunately means less time for you.

CANCEL APPOINTMENT
If you are a guest of the Grand Hotel, treatments must be cancelled at least 4 hours in advance. If you are an external guest, 24 hours are required to avoid the full charge. If you are in possession of a gift voucher, this will be cancelled.

HOW TO DRESS
If you have booked entry to the health spa, we will provide you with a welcome kit consisting of a bathrobe, two towels and a bathing cap. You will need to bring your swimming costume and slippers from home or purchase them directly in our shop.

BEFORE TREATMENT
We suggest before each body treatment that you prepare yourself with a relaxing shower and remove your contact lenses.

THE THERAPIST
To make the most of your spa experience, please let your therapist know of any issues that might interfere with the ideal execution of the treatment and the achievement of your goal.

RELAXATION
Please switch off your mobile phones and maintain a moderate tone of voice in the common areas and treatment rooms.

BOUTIQUE
To continue your experience at home, you can purchase products from the exclusive new cosmetic line and other items at the Spa Boutique.